Unlike the many chain restaurant reward programs where all they are really interested in is your customers Email Address, MTW’s reward program truly does reward your customer for being loyal. With MTW Rewards the customer pays a small one-time fee of $20 – $25 to join the program. But, when we send them their Reward Card we also enclose a $25 Gift Certificate to use on their next visit… so basically joining is FREE! Each time the customer returns to the restaurant they accumulate 1 point for every dollar spent. Typically whenever they accumulate 250 points we automatically send them another $25 Gift Certificate.
Our program is not tied into your POS. Your servers simply input the Reward Number and Amount spent on the form we provide. At the end of the night, your manager or whomever you appoint goes online to our program and enters that information. The customer receives an email thanking them for dining that night that includes the number of points they earned and the total number of points they have to date. That’s it! We do the rest.
There are no upfront costs… period. We provide the following at no charge: Applications, Welcome Kits, the Actual Reward Card, Gift Certificates and there is no design fee for these materials. The only cost to the restaurant is a minimal monthly management fee for us to run your program. We handle all customer service issues in a timely manner and send out the gift certificates by First Class mail.
Currently, we manage over 15 local restaurants in SWFL and are still growing. If you have any questions or would like to learn more about what we can do for your restaurant please contact us at [email protected] or call us at 630-715-9319.
MTW Rewards… You run your restaurant and we run the rewards program.